Own the fan relationship, the data, and the revenue that comes with it. No compromises, no competing interests. Your team, your fans, one platform.
The status quo
The incumbents built their platforms for entertainment, locked up your fan data, competed with your revenue, and left you stitching together five tools to run one business.
They earn on resale, service fees, and marketplace traffic. Growing revenue was never their job.
Groups, premium, the app, the CRM, analytics — five vendors, five contracts, data that never syncs.
Purchase history, behavior, contact records — in someone else's system, served back incomplete.
Every sports-specific need is a workaround on top of a workaround.
Built for Sports
Ticketing, dynamic pricing, fan marketing, loyalty and credits, ingress, resale, and your team-branded app. One connected platform.
How we work
Run the sports business on Jump, even when the venue runs a different platform for concerts and live events. No venue-wide pivot required.
What's possible
Fan return rate · NC Courage · 2025 season
NC Courage case studyHear from Jump clients
“Our team spent less time on service calls and more time driving revenue.”
Alex Bentzon, Director, Ticketing Revenue and Strategy, NC Courage
“To be able to know that when we spend X, we get Y, and measure the lifetime value of the customer, changes the entire model.”
Steve Malik, Chairman and Owner, NC Courage
“We broke multiple attendance records, and that wasn't by accident.”
Ralph Vuono, Chief Operating Officer, NC Courage
Data + experimentation
Automatically re-engage fans who drop off mid-purchase.
Issue digital credits redeemable toward future purchases.
Identify winning messaging in days, not weeks.
Members return tickets for credits and apply them to higher-value purchases.
Agentic AI
Our AI unites revenue strategy and execution so teams ask questions, make changes, and get more done.
Artificial intelligence unites more than data. It needs a unified system where ticketing, CRM, marketing, the app, and fan identity all operate as one. Jump is built that way — so AI moves from insight to action without leaving the platform.
Learn more
The model
Fee-per-ticket revenue on every transaction.
Secondary market takes.
Marketplace traffic that competes with your own sales.
The more fans pay in fees, the more the platform earns, regardless of what that does to your fan experience.
SaaS plus revenue share.
Jump's revenue grows when your revenue grows.
No competing marketplace.
No hidden fees.
No secondary market cut.
A model that only works if yours does.
Clear, predictable, no surprises. Ask us exactly the pricing model and we will show you the economics behind it.
Jump doesn't redirect fans to buy tickets from someone else. The team owns the relationship with the fan and the data that comes with it.
Teams can add product lines, experiment with pricing, launch new offer types. The platform doesn't charge you more for growing faster.
The partnership
Jump's team is onsite, in the room, and available every day, from day one, to help the team build fans for life.
We learn your season structure, staffing, tech stack, and goals before we configure a thing.
All the way through launch and beyond. On-call for game day, available for every question, present when it matters.
Speak directly to the people who build it. Have a product idea? You’re talking to the team that ships it, not filing a ticket.
“There was a commitment and a dedication level that was higher than we’ve experienced with any other partner.”
Mike Grahl, Chief Marketing Officer, Minnesota Timberwolves and Lynx
“What gave me confidence was the embedded team. Jump was right there with us, sleeves rolled up, same goal.”
Kelly Laferriere, Interim CEO, Minnesota Timberwolves and Lynx
“Working with Jump has simplified our tech stack and made us more nimble across the business. It’s already making a meaningful impact.”
Jen Millet, President, Denver Summit FC
Clients
From the NBA to European football, Jump is the platform of record for teams building a better fan experience.
