Jump is the unified fan experience platform purpose-built for sports. Run ticketing, marketing, and your team app in one system, with full control of your fan relationships, data, and revenue.
The status quo
Sports teams don't operate like concert promoters. You sell seasons, groups, premium, upgrades, experiences, merchandise, and long-term relationships with fans.
They earn on resale, service fees, and marketplace traffic. Growing revenue was never their job.
Groups, premium, the app, the CRM, analytics — five vendors, five contracts, data that never syncs.
Purchase history, behavior, contact records — in someone else's system, served back incomplete.
Every sports-specific need is a workaround on top of a workaround.
What's possible
Hear from Jump clients
"This is not a marginal improvement. It's a different way of operating."
Matt Caldwell
CEO, Minnesota Timberwolves
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“To be able to know that when we spend X, we get Y, and measure the lifetime value of the customer, changes the entire model.”
Steve Malik, Chairman and Owner, NC Courage
“We broke multiple attendance records, and that wasn't by accident.”
Ralph Vuono, Chief Operating Officer, NC Courage
Built for Sports
Manage tickets, groups, premium, upgrades, loyalty, credits, resale, fan marketing, and your team-branded app in one connected platform.
Launch offers, update inventory, adjust pricing, and test new ideas without opening a support ticket every time the business changes.
Bring ticketing, app, marketing, purchase, and engagement data together into one actionable fan record.
One account. One login. One branded experience. Fans stay with your team instead of being redirected into someone else's marketplace.
How we work
Run your team's business on Jump. Concerts and other live events stay on the venue's existing platform — no migration, no new contract, no rip-and-replace.
Data + experimentation
Automatically re-engage fans who drop off mid-purchase.
Issue digital credits redeemable toward future purchases.
Identify winning messaging in days, not weeks.
Members return tickets for credits and apply them to higher-value purchases.
Agentic AI
Because ticketing, marketing, CRM, fan identity, and your app operate together in Jump, AI doesn't stop at answering questions. It can help teams identify opportunities and take action across the same system.
Learn more
Ask
Decide
Act
The model
Fee-per-ticket revenue on every transaction.
Secondary market takes.
Marketplace traffic that competes with your own sales.
The more fans pay in fees, the more the platform earns, regardless of what that does to your fan experience.
SaaS plus revenue share.
Jump's revenue grows when your revenue grows.
No competing marketplace.
No hidden fees.
No secondary market cut.
A model that only works if yours does.
Clear, predictable, no surprises. Ask us exactly the pricing model and we will show you the economics behind it.
Jump doesn't redirect fans to buy tickets from someone else. The team owns the relationship with the fan and the data that comes with it.
Teams can add product lines, experiment with pricing, launch new offer types. The platform doesn't charge you more for growing faster.
The partnership
Jump's team is onsite, in the room, and available every day, from day one, to help the team build fans for life.
We learn your season structure, staffing, tech stack, and goals before we configure a thing.
All the way through launch and beyond. On-call for game day, available for every question, present when it matters.
Speak directly to the people who build it. Have a product idea? You’re talking to the team that ships it, not filing a ticket.
Switching
From the NBA to European football, Jump is the platform of record for teams building a better fan experience.
Jump can run your sports business while other events remain on the venue's existing platform.
Plan migration around the systems and workflows your team already uses.
NC Courage's migration and first games on Jump ran without the operational issues the team initially feared.
Clients
From the NBA to European football, Jump is the platform of record for teams building a better fan experience.
