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Case studies

NC Courage Mid Season Case Study | 2025

NC Courage Full Season Case Study | 2025

Results for NC Courage.

+21%

YoY attendance growth

50%

fewer fan support tickets

42%

YoY increase in single-game sales

3.75x

YoY attendance growth

How the Courage uses Jump

Automated Retargeting

The team automated abandonment messaging for the first time, driving high engagement and consistent conversion without unsubscribes.

Loyalty Incentives

Campaigns issuing and reminding fans of digital credits created a clear incentive to return and performed above historical benchmarks.

Last-Minute Offers

By A/B testing every campaign in real time, the team identified which messages resonated most and increased single-game conversion.

Flexible Ticket Exchange

Allowing members to return tickets for credits and apply them flexibly led to higher order values and more revenue per fan.

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Meet The Courage’s Team

Alex Bentzon

Director, Ticketing Revenue & Strategy

Kiana Bopp

Senior Manager, Strategic Marketing

Ralph Vuono

Chief Operating Officer

Steve Malik

Chairman & Owner

See what Jump could do for your team

Explore how Jump helps sports teams grow revenue, engage fans, and operate more efficiently.