Jump and Bilt Partner to Bring Fan Engagement and Enterprise AI Together for Professional Sports
Through Bilt Neighborhood OS, Jump’s Fan Growth Engine turns fan engagement beyond the stadium into ticket and membership revenue.
New York, NY — Nov. 10, 2026 — Jump and Bilt today announced a partnership combining Bilt’s neighborhood commerce, loyalty, and fan engagement capabilities with Jump’s enterprise AI for sports in one comprehensive offering for professional sports organizations.
As Bilt enters professional sports, it is partnering with Jump to bring purpose-built enterprise capabilities and deep sports industry expertise to its offering. Together, the companies are introducing Jump’s Fan Growth Engine, an enterprise AI solution automatically included with Bilt Neighborhood OS™ for participating sports clubs. It combines Bilt’s rich fan intelligence and engagement capabilities with Jump’s AI-powered workflows across sales, membership services, marketing and game-day operations. Together, the solutions will help NBA, NFL, and other clubs capitalize on growth opportunities by turning stronger fan relationships into measurable revenue growth.
“The relationship between a team and its fans shouldn’t stop when the game ends,” said Ankur Jain, Founder and CEO of Bilt. “We’re bringing that connection into the neighborhoods where fans spend their everyday lives, creating more ways for teams to engage their communities and grow their businesses year-round. With Jump, we’re also giving teams the tools to better understand their fans, build stronger relationships, and turn those connections into real business opportunities.”
One Connected Solution
Bilt’s sports offering combines a team-branded mobile experience, AI concierge, year-round rewards, and participating neighborhood merchants and hospitality partners. Fans can access eligible benefits, discover local experiences, participate in watch parties, and stay connected to their team throughout the year.
Bilt Neighborhood OS helps create an expanded network of fan engagement and commerce beyond the stadium. Jump’s enterprise AI helps clubs translate those new signals and opportunities into critical workflows and measurable business results.
Bundled with Bilt Neighborhood OS, Jump Fan Growth Engine uses permissioned Bilt signals alongside club data to identify high-value ticketing and premium sales opportunities that teams might otherwise miss. It helps club staff turn those opportunities into revenue by recommending relevant offers based on available inventory, drafting personalized outreach, coordinating engagement before, during, and after games, and tracking outcomes through conversion. Clubs maintain control over their sales strategies, customer relationships, and packages.
“Bilt is creating a long-awaited opportunity for sports teams to understand and engage fans beyond the stadium,” said Jordy Leiser, Co-founder and CEO of Jump. “Jump’s enterprise AI turns that new level of engagement and intelligence into action with automated workflows that help clubs identify unforeseen opportunities and drive measurable revenue growth.”
Built for Every Club’s Growth Priorities
Lower-demand teams can prioritize first-time attendance, repeat purchasing, membership conversion, and premium sales. High-demand clubs with limited ticket inventory can focus on upsells, retention, hospitality, sponsorship opportunities, and year-round fan engagement.
The Fan Growth Engine is part of Jump’s broader enterprise AI platform, which helps clubs manage and optimize revenue, marketing, operations, and other functions. The bundled offering is designed to work alongside a club’s existing ticketing systems, CRM, and data infrastructure, allowing organizations to benefit from Jump’s enterprise AI without replacing their current technology.
By combining Bilt’s consumer network, loyalty infrastructure, and commercial capabilities with Jump’s sports-specific enterprise platform, the companies aim to make it easier for clubs to understand their fans, act on growth opportunities, and measure the results.
About Jump
Jump is the enterprise AI platform for sports, helping teams grow revenue, drive efficiencies and deliver a better fan experience. Jump brings ticketing, mobile and web experiences, fan data and marketing functions together in one seamless connected system, with AI that powers agentic workflows across the organization. Founded in 2021 by Marc Lore, Alex Rodriguez and Jordy Leiser, and backed by leading investors and team owners, Jump partners with clubs across the NBA, WNBA, MLB, MLS, NWSL, USL and NCAA. Learn more at jump.com.
About Bilt
Launched in 2021, Bilt is the membership for where you live and the Neighborhood Operating System (OS) powering everything around it. More than 8.2 million members use Bilt to earn rewards on housing payments, build a path to homeownership, and redeem the highest value rewards currency on the market across travel, dining, fitness, sports, and more. With Neighborhood OS™, the AI platform to help businesses grow through the neighborhood, Bilt connects multifamily property managers, travel advisors, sports organizations, and more than 50,000 merchants nationwide with nearby customers. Bilt powers 1 in 4 U.S. apartment buildings, including those in the Bilt Alliance, built with some of the nation’s largest owners and operators. For more information, visit www.bilt.com and download the Bilt app.
Jump Media Contact:
Davey Baron
davey@jump.com