Open the Uber app, switch to Bike & Scooter view, reserve a nearby e-bike or simply walk up to the vehicle to get started.
Scan the QR code on the bike to unlock, fully retract the cable lock, put on a helmet, and go.
Movement is for everyone. Always lock bikes out of the way of walkways and accessibility ramps.
Experts believe that safe riding begins with wearing a helmet. We agree. We strongly recommend you to wear a helmet.
Yield to pedestrians, signal if you’re planning to change directions, and come to a complete stop at red lights & stop signs. Check your city government’s website for local laws.
Park inside the JUMP zone shown on the map in your app, and be aware of no-parking areas and other locations where parking is prohibited by the authorities. Never leave your bike or scooter blocking sidewalks, walkways or accessibility ramps.
Bike Support: +1 (833) 300 6106 | Scooter Support: +1 (844) 505 9155