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Contact us

We’re here to give you guidance on using JUMP electric bikes and scooters.

For Bike and Scooter support, click the link below.

Bike Support

help.uber.com/emobility

Bike Support: +1 (833) 300 6106

Available 24/7

Scooter Support

help.uber.com/emobility

Scooter Support: +1 (844) 505 9155

Available 24/7

Contact us

  • JUMP 55 Prospect St, Ste 410 Brooklyn, NY 11201

  • Bike Support: +1 (833) 300 6106

  • Scooter Support: +1 (844) 505 9155

Press Inquiries

press@jump.com