JUMP created a Free Rides for Essential Service Workers program that offers free 30-minute JUMP rides to workers providing essential services like medical staff, emergency responders, and grocery workers. We have also increased sanitization efforts, and we recommend that riders take steps to prevent the spread of the virus such as traveling only when necessary, wearing gloves, sanitizing handlebars, and washing their hands before and after riding.
To learn more and to request rides on behalf of your organization, please visit our blog.
Check your app for local per minute rates and unlock fees, if any.
Sales tax not included
Clock starts when you reserve a bike or scooter in the Uber app.
You can put the vehicle on hold for up to one hour during your trip. During the hold period, you are charged the standard rate.
$25 fee for locking outside the system area.
In DC proper, e-bikes can be operated up to 20mph while scooters are limited to 10mph.
In Arlington, scooters are limited to 15mph.
Ride in bike lanes
In DC, e-bikes and scooters may not be operated on sidewalks in DC’s Central Business District.
In Arlington, e-scooters may not be operated on sidewalks where a bike lane is available in the same direction and in cases where there is no bike lane e-scooters cannot be operated on sidewalks faster than 6mph.
In DC proper and Arlington riders must lock bikes upright to public racks or poles, and park scooters out of the way of pedestrians and other vehicles in order to end the trip.
Bikes and scooters parked outside of the zone are subject to additional fees.
- How do I reserve a JUMP bike?
- What do I do once I finish my trip?
- How do I learn more about my local regulations?