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2025 Full Season Case Study

North Carolina Courage | NWSL

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These teams own the fan relationship — they move faster, operate smarter, and unlock new revenue with Jump.

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Case studies

north carolina football club announce industry first  partnership with jump, the unified fan experience platform

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north carolina football club announce industry first  partnership with jump, the unified fan experience platform

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Results for NC Courage.

+21%

YoY attendance growth

50%

fewer fan support tickets

42%

YoY increase in single-game sales

3.75x

YoY attendance growth

How the Timberwolves uses Jump

Automated Retargeting

The team automated abandonment messaging for the first time, driving high engagement and consistent conversion without unsubscribes.

Loyalty Incentives

Campaigns issuing and reminding fans of digital credits created a clear incentive to return and performed above historical benchmarks.

Last-Minute Offers

By A/B testing every campaign in real time, the team identified which messages resonated most and increased single-game conversion.

Flexible Ticket Exchange

Allowing members to return tickets for credits and apply them flexibly led to higher order values and more revenue per fan.

News Feed

May 6, 2026

Jump Grows Soccer Footprint With Expansion Club Atlético Dallas

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April 24, 2026

Decision speed is the next competitive advantage in sports | SBJ

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Meet The Courage’s Team

Kiana Bopp

Senior Manager, Strategic Marketing

Alex Bentzon

Director, Ticketing Revenue & Strategy

Steve Malik

Chairman & Owner

Ralph Vuono

Chief Operating Officer

See what Jump could do for your team

Explore how Jump helps sports teams grow revenue, engage fans, and operate more efficiently.

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