Skip to main content
Find a ride
Select your preferred language
Change your location
You're seeing information for
. To see local features and services for another location, select a different city.
Find a city
Go further, get there faster, and have more fun.
$1 to unlock, then just $0.30 per minute
Clock starts when you reserve a scooter via the Uber app.
Reserve your scooter for up to 20 minutes before you start the trip.
Download the app
How do I reserve a JUMP scooter?
Where can I ride JUMP scooters?
How do I end my trip?
Where are the no riding zones?
Where are the no parking zones?
What if I ride the scooters outside the service area, or into a restricted area?
If I have an accident, am I insured?
How do I report an accident?
How do I report a scooter that needs to be moved?
Why have I been charged a fee?
Why can't I start my trip?
How do I check my scooter to ensure it is safe before I ride?
What extra safety measures can I take?
How does JUMP help encourage safety for riders?
Is it safe for scooters to be used at night?
Where can I get a discounted helmet?
Where can I view JUMP's licence to trade in public in Wellington?
How do I become a JUMP Scooter Charger?