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$1 to unlock, then just $0.38 per minute
Clock starts when you reserve a bike or scooter via the Uber app.
Reserve your bike or scooter for up to 20 minutes before you start the trip.
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How do I reserve a JUMP bike or scooter?
Where can I ride JUMP bikes and scooters?
How do I end my trip?
Where are the no riding zones?
Where are the no parking zones?
What if I ride a bike or scooter outside the service area, or into a restricted area?
If I have an accident, am I insured?
How do I report an accident?
How do I report a JUMP vehicle that needs to be moved?
Why have I been charged a fee?
Why can't I start my trip?
How do I check my bike or scooter to ensure it is safe before I ride?
What extra safety measures can I take?
How does JUMP encourage safety to riders?
Is it safe for bikes or scooters to be used at night?
Where can I get a discounted helmet?
Where can I view road rules applicable to electric vehicle riders in Auckland?
How do I become a JUMP Scooter Charger?