*Price per minute may increase or decrease depending on demand at certain times and in certain areas. Always check your Uber App before riding.
Ending your ride outside of the system area may result in an additional fee.
You’ll be able to find and reserve a scooter using the Uber app.
With the exception of the no parking zones and no riding zones shown in the map, you can ride JUMP scooters anywhere within the service zone indicated on the map above, which is also available in the app. When you’re finished riding, leave your scooter parked within the same zone.
Park your scooter out of the way of pedestrians and other vehicles and make sure you follow the detailed parking guidelines below.
The scooters must park in the designated spots shown in the app.
You cannot leave your scooter:
See guidelines below to park it correctly.
No riding zone include:
For more information, check the Portal web del Ayuntamiento de Malaga: http://movilidad.malaga.eu/opencms/export/sites/movilidad/.content/galerias/documentos/decreto-centro-historico-agosto-2017.pdf
Please check the app to review the no parking zones.
In the port area.
In no riding zones.
In the areas reserved for taxis and public transport, as well as in the pedestrian space related.
In the places reserved for parking for people with reduced mobility.
Docked to traffic signal elements, plants, streetlights, benches or canopies. On the other hand, they can be docked to fences or other elements of urban furniture when they do not hinder or prevent their use and maintenance.
The scooters, like the rest of the vehicles of urban mobility of type A and B, must park in the areas recommended in the app. Local regulations only allow scooters to be parked in the designated areas.
Jump has purchased a civil liability insurance policy covering your civil liability for damages that you may cause to third parties and their property arising out of an accident. This policy has a limit of liability of €1,000,000 per accident.
The Insurer is XL Insurance Company SE Spanish Branch (part of AXA XL, a division of AXA), an insurance company domiciled 8 St. Stephen's Green, Dublin 2, in Ireland, registered under number 641686, regulated by the Central Bank of Ireland (www.centralbank.ie). Please see AXA XL’s privacy notice here: https://axaxl.com/privacy-and-cookies
If you’ve been involved in an accident then you should immediately stop circulating and park your bike or scooter in a designated space. Then make sure that you and everyone around you is safe and call the Municipal Police and/or emergency services through the 112 Emergencies phone number.
We also ask that you report this accident to Uber either through the in-app help section. To get help, please select "Help", "Safety and security" and then tap on the article with the title "I was involved in an accident" and enter the details. A member of our support team will call you back as soon as possible. In case you don't have an Uber account, please get in contact at t.uber.com/jumpsupport
If the accident involves any third party injury or damage, we ask that you exchange contact details with the third party and request that they report this to Uber through (t.uber.com/jumpsupport) and specify the contact number they wish to be called back on.
If any third party involved in the accident demands or mentions compensation from you, whether in writing or otherwise, you must notify XL Insurance Company SE’s claims representative using the
Broadspire - by Crawford & Company Spain C/ Miguel Ángel 14 1ª PL 28010 Madrid (Spain) E-mail address: firstname.lastname@example.org
Broadspire will confirm any actions you may need to take. Please note that is very important that you do not admit liability, enter into any negotiations, or agree to pay or settle any third party demands for compensation.
For any other issues, please go to https://help.uber.com/emobility/