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Go further, get there faster, and have more fun.
$1 to unlock, then just $0.30 per minute
Clock starts when you reserve a bike via the Uber app.
Reserve your bike for up to 20 minutes before you start the trip.
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How do I reserve a JUMP bike?
Where can I ride JUMP bikes?
How do I end my trip?
Where are the no riding zones?
Where are the no parking zones?
What if I ride a bike outside the service area, or into a restricted area?
If I have an accident, am I insured?
How do I report an accident?
How do I report a JUMP bike that needs to be moved?
Why have I been charged a fee?
Why can't I start my trip?
How do I check my e-bike to ensure it is safe before I ride?
What extra safety measures can I take?
How does JUMP encourage safety to riders?
Is it safe for e-bikes to be used at night?
Where can I get a discounted helmet?
How do I become a JUMP Bike or Scooter Charger?